When we are creating a Schedule on a Client Profile and Assigning the Schedule to a particular Carer, within the Client Scheduling Wizard we have the option to mark these Assigned Hours as “Shadowing Hours”.
The purpose of Shadowing Hours is to all you to Schedule
Hours to Carers where they will effectively “Shadow” another Carer,
perhaps for training purposes and the organisation does not wish to Bill the
Client for these Shadowed Hours, but is still required to pay Carer’s for
attending these hours.
This Report allows you to view all Scheduled Tasks where the Shadowing Hours checkbox has been checked in the Scheduling Wizard.
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Important Note: It’s extremely important to notes that any Tasks completed that have the Shadowing Hours checkbox check are not included in Billing and you will not be able to generate invoices for these hours. |
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Search Parameters |
Definition |
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Groups |
Allows you to search by Group |
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Department |
Allows you to search by the Department to be invoiced for the Schedule (as captured in the Billing Chart screen of the Scheduling Wizard) |
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Contact |
Allows you to search by Department Contact |
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Date From |
Allows you to define the start date of the search period |
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Date To |
Allows you to define the end date of the search period |
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Schedule Status |
Allows you to search on Completed/Active/Deleted Schedules |
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Client |
Allows you to search by individual Clients or run the Report for all Clients |
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Columns In Report |
Data Displayed |
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Client ID/Client Name |
Client ID Number and Name |
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Carer ID/Carer Name |
Carer ID Number and Name
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Task ID |
Task ID Number |
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Service Date |
Date the Task was due to take place |
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Time From |
Scheduled start time of the Task |
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Time To |
Scheduled end time of the Task |
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Total number of Scheduled Hours for the Client Task |
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Actual Visit Duration |
Total number of Worked Hours (i.e. where the Task has been Completed) |
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Total Scheduled Visit Duration |
Total number of Scheduled Hours which are marked as Shadowing Visits in the Scheduling Wizard |
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Total Actual Visit Duration |
Total number of Worked Hours which are marked as Shadowing Visits in the Scheduling Wizard |
