Staff refers to those members of Staff who are “Users” of the system- they have access to the InnovaCare application and carry out all admin work relating to the organisation’s needs, from creating Client and Carer Profiles to scheduling Carer Tasks. They are also responsible for supervising Carers and may be scheduled to visit Clients’ homes to conduct assessments of Carers and Clients in order to ensure that the provision of services is running smoothly.
A Staff member can hold any one of the User Roles listed above, meaning that they will have access to various areas on the application. The range of this access will naturally depend on the status of their User Role.