The Bank Holiday Hours in this Report are divided into Bank Holiday Hours Worked and Bank Holiday Hours Not Worked.
Bank Holiday Hours Worked Column
If the Carer works hours on the Bank Holiday, these hours will appear in the Bank Holiday Hours Worked column. If the Carer is scheduled to work the Bank Holiday and the Task is cancelled using any of the following options, then those hours will also appear in the Bank Holiday Hours Worked column:
§ Cancel Visit and Payroll but send to Billing
§ Cancel Visit and Billing But Send to Payroll
§ Cancel Visit But Send to Billing and Payroll
§ Cancel Visit But Send Half to Billing and Payroll
§ Cancel Visit But Send Fixed Amount to Billing and Payroll
Bank Holiday Hours Not Worked Column
In cases where the Carer in question does not work any hours on the Bank Holiday, but did work hours on that same day the previous week, they will still be entitled to be paid for the Bank Holiday hours, and it is these hours will appear in the Bank Holidays Hours Not Worked column.
Example: The Bank Holiday falls on Monday the 19th. The Carer does not work any hours that day; however, they worked three hours the previous week on Monday the 12th. Therefore, they will be entitled to three hours pay for the Bank Holiday, with those hours populating the Bank Holidays Hours Not Worked column.
If the Carer was on Leave the previous week or if there are no hours scheduled for them for Monday the 12th for any other reason, the system will then go back to the previous Monday (5th) and if they have hours scheduled that Monday, these will be used to populate the Bank Holiday Hours Not Worked column.
If the Carer has not worked the two Mondays prior to the Bank Holiday, then the Bank Holiday Hours Not Worked column will be populated with N/W, meaning “Not Worked.”
If the Carer was scheduled for the Bank Holiday, but the user cancelled the Task by using the Cancel Visit, Payroll and Billing option, then the hours the Carer was scheduled for will populate the Bank Holiday Hours Not Worked column.
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Please Note: The Bank Holiday Hours Not Worked column will ONLY be populated if the Carer was scheduled for their Tasks (i.e. the previous Monday etc) via the Scheduling Wizard in Client Profile > List View. If the Carer was assigned via the Rota Assignment screen or manually via the Plan Board or Calendar View, then these hours will NOT be included in the Report. |
Bank Holiday Hours Worked and Not Worked
Sometimes you might have the same Carer entitled to Worked Hours and Not Worked hours. For example, if the Carer works three hours on the Bank Holiday Monday (19th), but worked six hours the previous Monday, then three hours will go into the Bank Holiday Hours Worked column, and three hours will go into the Bank Holiday Hours Not Worked column.
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Search Parameters |
Definition |
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Group |
Allows you to search by Group |
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Carer |
Allows you to search by individual Carer |
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Date From |
Allows you to define a start date for the search period |
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Date To |
Allows you to define an end date for the search period |
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Columns In Report |
Data Displayed |
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Carer ID |
Carer’s ID Number |
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Payroll No |
Carer’s Payroll Number |
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Name |
Carer’s Name |
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Overnight Hours |
Hours Confirmed for the Carer, where the Task starts on one day and finishes the next (e.g. starts 23.00, finishes 01.00) |
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Saturday Hours |
Hours Confirmed for the Carer, where the Task takes place on a Saturday |
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Sunday Hours |
Hours Confirmed for the Carer, where the Task takes place on a Sunday |
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Bank Holiday Worked Hours |
Number of Confirmed Hours for the Carer on a Bank Holiday within the defined search period |
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Bank Holiday Not Worked Hours |
Number of hours Carer is entitled to on the Bank Holiday, in spite of not working – in accordance with the Report Rules outlined above. |
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Regular Hours (Mon - Fri) |
Number of hours Confirmed for the Carer Monday – Friday within the defined search period |
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Shadowing Hours |
Number of Shadowing hours Confirmed for the Carer within the defined search period |
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Extra Hours |
Number of Extra hours Confirmed for the Carer within the defined search period |
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Total Hours |
Overall total number of hours worked by the Carer within the defined search period |
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Adjustment Plus |
This column will be populated in the event that a Task worked by the Carer was paid to a different Carer, in error, in a previous Payroll Run. Once the task is Reversed in the Payroll Payment screen, the adjusted figure will be included in this payroll run for the correct Carer. Refer to Reversing a Payment section of this document for full details on how this can done. |
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Adjustment Minus |
This column will be populated in the event that this Carer was paid for a Task that they didn’t actually work. It was paid to this the Carer in error, in a previous Payroll Run. Once the task is Reversed in the Payroll Payment screen it, the adjusted figure (amount paid in error) will appear in this column, indicating that this amount should be subtracted from the overall Wage amount for this Carer. Refer to Reversing a Payment section of this document for full details on how this can done. |
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Grand Total |
Total of all columns outlined in the Report |
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